Shipping terms within UK
Delivery times
Your order will only be shipped after receipt of your payment. If we do not have in stock one of the products you ordered and during busy times a delay is possible. Deliveries will be made monday-friday between 9.00am-5.30pm specific delivery times and saturday deliveries are avaliable but additional charges apply please email or phone us for a quote if you require these services.
Our Products are shipped from outside the UK and therefore during busy periods may take up to 20days to get to you, Please bear this in mind when ordering. Delivery location
For Security, Delivery will only be made to the address attached to the credit card. We do not deliver to alternate addresses. ALL DELIVERIES MUST BE SIGNED FOR. Failed Deliveries
We use a courier service for the majority of our dispatches, most of our couriers will attempt delivery and if unsuccessful they will hold the goods in their nearest depot to you for collection. or re-delivery (re-delivery charges apply) If collection is not made within 7 days the goods will be returned to us at a charge that will be passed on to you. Keeping the above in mind please do not arrange delivery to a location where you will not be able to accept it. -------------------------------------------------------------------------------- Minimum amount for your orders
Minimum carriage paid order £350.00 any order under this will be subject to a carriage charge, orders under £50 will incur a 20% or £5.00 surcharge (whichever is greater) this will automatically be added and charged without prior notification.
Out Of Stock Items and Back Orders We always aim to keep our website up to date. At busy times several customers may place orders for the same item causing them to go out of stock. Orders that contain articles that are out of stock at the time of order; and not due back in stock within what we deem a reasonable waiting period will be sent out without those items. We do not hold 'back orders' articles out of stock if still required will have to be re-ordered at a later date. We apologise for any inconveniance this may cause. If you need to check the avaliability of items in your order please contact us by phone on 02380224917 or make a note in the notes section when processing your order. Shipping costs Shipping charges do not normally apply on all deliveries over £350 within the UK. For Scotland Ireland or international delivery please e-mail or call for quotes |
